Key Performance Indicators For County Police Department

What are some key performance indicators for the County Police Department that the County Manager may want to monitor through CountyStat? The Allegheny County Police Department has stakeholders -- the citizens of the County, municipal police departments, the County Council, and the local justice system -- and all have interest in a police department runs efficiently and effectively. The County Manager’s office should choose key performance indicators (KPIs) that are relatively standard across police reporting, easily understood by the public and other stakeholders, and reflective of the quality of department performance, not just outside influence. The US Department of Justice (USDOJ) Community Oriented Policing Service (COPS) has published best practices on effective performance measures for law enforcement. I recommend using these KPIs as baseline indicators. The USDOJ identified several dimensions of police operations to serve as KPIs including crime rate, crime resolution rate, safety in personal and public spaces, effective, efficient and fair use of resources, and community and customer service. The crime rate is the most often discussed KPI in policing and, based on the included County Police Management Report, one that is already being tracked by the department. The recommended KPIs around crime resolution rate and safety in public and personal spaces are also very crime data specific and are already being tracked through the County Police Management Report. IShow MoreRelatedCurrent Environment : Key Statistics And Performance Metrics1670 Words   |  7 Pagessystems, as well as the Police Department’s CAD enterprise software systems. 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